Questions and Answers

What is the difference between a nursing home and an assisted living facility?

A nursing home or nursing facility such as The Edgewood Centre provides 24 hour nursing care, rehabilitation services and assistance with activities of daily living to those who are chronically ill or who have been hospitalized and require short term rehabilitation or transitional care before returning home. This type of nursing facility is typically referred to as a skilled nursing facility and participates in the Medicare program. Read a recent blog post for information on choosing a nursing home.

A residential care or assisted living facility provides a less intense level of care. These facilities provide supervision for people who need some assistance with activities of daily living but do not require continual nursing or medical care. Typically, there are fewer services available than at the nursing home or skilled nursing level of care.

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Is the Edgewood Centre privately owned or a corporate nursing home?

The Edgewood Centre is a family owned facility and has been for over 30 years. Patricia Ramsey, the owner, is on-site every day and embodies a hands-on approach to nursing home care. She works directly with families and prides herself on a personal relationship with each and every resident in her care.

Edgewood is, for many people, a refreshing change from the world of large corporate health facilities. It is a place where people know your name and with caring and friendliness welcome you home when you walk through the door.

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What is resident-driven care?

In a resident-driven care model (often referred to as culture change) skilled facilities like Edgewood create more home-like, resident-centered environments where decisions are made and care is determined by the residents themselves. Residents may eat when they life, bathe or shower as is their preference and determine their own schedules, just like at home.

Edgewood was honored to be chosen by the Paraprofessional Health Institute as the only New Hampshire facility profiled for the promotion of culture change.The case study of Edgewood includes information on the community structure, staff incentives, communication training programs, and resident decision-making.

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Is the Edgewood Centre Medicare and Medicaid certified?

The Edgewood Centre is a licensed long-term care facility and is dually certified for skilled nursing care.

Edgewood is Medicare certified and provides skilled rehabilitation and sub-acute care for individuals who are recuperating from an illness or recovering from orthopedic or cardiac surgery.

Long term care insurance, private funds, and Medicaid are accepted as sources of payment at The Edgewood Centre.

Edgewood also works with most managed care and commercial insurance programs, including Anthem Blue Cross, AARP, Banker’s Life, Tricare for Life, and United Healthcare.

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What type of results do you get with your skilled rehabilitation program?

The Edgewood Centre provides an intensive program for residents requiring skilled or short stay rehab, staffed with an on-site team of physical, occupational, speech, and nutritional therapists.

We are proud of the results we get with our skilled care program. Residents come to us confined to a wheelchair and reach their goal of walking again, residents requiring therapy after orthopedic surgery are back on their feet (and back in their homes) promptly and safely, and residents recuperating from cardiac surgery regain their confidence and feel like themselves again.

Residents can rest assured that in Edgewood's skilled rehab program, an interdisciplinary team of nursing, rehab, and discharge planning professionals are focused on supporting your goals to regain your health and return home safely. For further information about Edgewood’s skilled rehabilitation program, please contact our Rehab Director by phone at (603) 766-2385 or e-mail.

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Are residents at The Edgewood Centre able to receive specialized services and physician visits on-site?

In addition to on-site physical therapy, occupational therapy, speech therapy, and nutritional therapy, The Edgewood Centre offers on-site podiatry with Dr. Brian Nagy who comes to the facility once each month.

Dental services are provided by Dr. Richard Kana and his dental hygienist, BJ Brown. They are in the facility four times each month.

Edgewood's Medical Director, Dr. Sarah MacDuffie, is in the facility seeing residents 2-3 days each week. In addition, her team of physicians and nurse practitioners see residents and families on-site 5 days per week and as needed on weekends.

A beauty salon and barber shop are in the building and open twice each week, providing residents with haircut, color, and style services. The fees in the salon are nominal and Edgewood staff people take care of assisting residents to and from the salon safely.

Edgewood’s wellness team provides Reiki, paraffin hand treatments, massage, and other holistic services to residents, families, and staff. The difference these caring treatments make in the overall health and well-being of everyone is nothing short of remarkable.

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Is Edgewood able to handle special dietary requirements and food preferences?

Once a new resident arrives at Edgewood, a member of the nutrition team meets with him or her to discuss special dietary requirements, allergies, and specific food preferences.

Dining staff at Edgewood pride themselves not only on delicious daily meals but the ability to cater to any resident’s specific needs. A nutritionist is on staff to ensure that residents on specialized diets and residents requiring tube feeding receive the care and attention they need.

One of the things that sets Edgewood apart is the facility’s open door policy regarding family meals. Residents are welcome to have family join them for any meal any time and there is never any charge for guests. We believe that food tastes better when shared with those we love.

At The Edgewood Centre, we recognize that sharing holiday meals and celebrations with family is important for people. Six times each year (at a September lobster bake, on Thanksgiving, Christmas Eve, Easter, Mother’s Day, and Father’s Day) residents invite their loved ones to join them for a special family feast.

Edgewood provides a delicious array of seasonal favorites and 5-star service all at no cost whatsoever.

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